PRIVACY & COOKIES POLICY
1. Introduction
This Privacy Policy explains how Tarangi Jewels (“Tarangi”, “the Company”, “we”, "our”, “us”) collects, uses, stores, discloses, protects and manages your Personal Data when you access our website, communicate with us through our digital platforms or purchase our products. Tarangi recognises the importance of safeguarding customer privacy and is committed to maintaining the confidentiality, integrity and security of all Personal Data entrusted to us. By visiting, using or accessing the website, or by interacting with any service offered by Tarangi, you acknowledge that you have read, understood and agreed to this Privacy Policy. If you do not agree with any part of this Privacy Policy, you must discontinue the use of our website and services immediately. This Policy is formulated in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (“DPDP Act”), and reflects Tarangi’s dedication to responsible and lawful data handling practices.
2. Scope and Applicability
This Privacy Policy applies to all Personal Data collected by Tarangi through our website [Insert URL], mobile interfaces, social-commerce channels such as WhatsApp and Instagram, digital communication media, and customer support systems. The Privacy Policy governs all data provided by users, visitors, customers, prospective customers, and anyone interacting with Tarangi in relation to our products and services. This Privacy Policy does not apply to unaffiliated third-party websites, counterfeit pages, unauthorised resellers, or fraudulent platforms misrepresenting themselves as Tarangi. Tarangi bears no responsibility for the privacy practices of such unauthorised sources.
3. Definitions
For the purposes of this Privacy Policy, the following definitions shall apply: "Personal Data” includes any data about an individual who is identifiable by or in relation to such data. "Processing” refers to the entire lifecycle of Personal Data, including collection, storage, use, disclosure, sharing, archiving, transfer or deletion. "Data Principal” means the individual to whom the Personal Data relates. "Consent” signifies a clear, specific, informed and unambiguous indication by the user agreeing to the Processing of their Personal Data. "Website” refers to [Insert URL] and all digital assets operated under the Tarangi brand.
4. Information We Collect
Tarangi collects Personal Data to enable seamless order processing, improve website functionality, strengthen customer service and comply with legal obligations. Depending on your interactions with us, the information collected may include:
o Your full name, contact number, shipping and billing address, email address, age, and any other information necessary to fulfil an order or provide customer support.
o Details relating to your purchases, order history, payment confirmation record, preferences and browsing behaviour. Tarangi does not store or access your debit or credit card information; such data is processed directly through secure third-party payment gateways.
o Technical information collected through cookies, IP addresses, browser type, device information, interaction logs, location approximations, session behaviour and website usage analytics.
o Any content voluntarily shared with Tarangi, including messages, reviews, testimonials, photographs, queries or interactions through WhatsApp, Instagram or email.
o Where required by law for high-value transactions, we may collect identity information such as PAN, subject to applicable regulatory guidelines.
5. How We Collect Your Data
Tarangi collects Personal Data in the following manner:
o Data you provide directly when you place an order, contact customer support, sign up for updates, participate in contests, request returns or exchanges, or interact with us on social platforms.
o Data collected automatically when you browse our website through cookies, analytics tags, tracking tools and server logs.
o Data received from authorised third-party service providers, such as payment gateways and courier partners, strictly for the purpose of fulfilling your orders or improving service delivery.
o Data collected through consent-driven marketing channels, where you voluntarily subscribe to receive updates or promotional content.
6. Purpose of Processing Personal Data
Tarangi processes Personal Data only for lawful purposes and in accordance with the principles of necessity, reasonableness and Consent. Your data may be processed for:
o Fulfilling your product orders, handling payments, and completing the delivery process.
o Providing customer support and responding to queries. Improving website functionality, user experience and customer engagement.
o Marketing and promotional communications where you have consented to receive such messages.
o Compliance with legal, regulatory, taxation and account-keeping requirements.
o Ensuring security, fraud prevention, and detection of unauthorised activity.
o Maintaining internal records, analytics and business operations. Your Personal Data is never used for purposes unrelated to the functioning of Tarangi’s services without obtaining your explicit Consent.
7. Lawful Basis for Processing
Tarangi processes Personal Data under one or more of the following lawful bases recognised under the DPDP Act:
o Your voluntary and informed Consent.
o Processing necessary to provide services or fulfil contractual obligations.
o Processing necessary for compliance with legal obligations.
o Processing required for the legitimate interests of Tarangi, provided such interests do not override your privacy rights.
8. Data Sharing and Disclosure
Tarangi may share your Personal Data with carefully selected third-party service providers strictly for operational purposes. These include:
o Courier partners responsible for delivering your orders. Payment service providers facilitating secure transactions. Technology providers supporting hosting, analytics, and security. Professional advisers or auditors who assist Tarangi in regulatory compliance.
o All third parties engaged by Tarangi operate under contractual obligations to maintain confidentiality, protect Personal Data, and comply with security standards.
o Tarangi does not sell, rent or trade your Personal Data to unaffiliated entities for marketing or commercial gain. In certain cases, we may disclose data if required to do so under applicable laws, governmental requests or judicial directives.
9. Data Retention
Tarangi retains your Personal Data only for as long as is reasonably necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting and audit obligations. When data is no longer required, Tarangi will securely delete, anonymise or archive it in compliance with retention laws.
10. Your Rights as a Data Principal
Under the DPDP Act and applicable laws, you have several rights relating to your Personal Data:
o You have the right to access information regarding the Personal Data Tarangi processes about you.
o You may request correction of inaccurate or incomplete data.
o You may withdraw Consent previously provided, in which case Tarangi may cease processing unless required by law.
o You may request deletion of Personal Data where such data is no longer necessary or legally required to be retained.
o You may request that Tarangi restrict or limit the Processing of certain Personal Data.
o You have the right to be informed about any significant changes to how your
information is used. Requests may be made to the Grievance Officer, and Tarangi will respond within statutory timelines.
11. Security Measures and Safeguards
Tarangi adopts reasonable technical and organisational measures to protect your Personal Data from unauthorised access, alteration, disclosure or destruction. Security frameworks include encryption, access controls, data minimisation, secure servers, restricted personnel access and routine system evaluations. Despite reasonable safeguards, no online system is fully immune to risks. Tarangi does not guarantee absolute security and cannot be held liable for breaches arising from factors beyond reasonable control, including device vulnerabilities, compromised networks or third-party misappropriation.
12. Cookies and Tracking Technologies
Tarangi uses cookies, pixels and other tracking technologies to optimise your browsing experience, recognise your preferences, analyse website traffic and improve functionality. Cookies allow us to understand usage patterns and personalise your interaction with the website. You may disable cookies through your browser settings; however, certain website features may not function optimally without them. Further details are available in our Cookie Policy.
13. Collection of Data from Minors
Tarangi does not knowingly collect Personal Data from individuals below the age of eighteen. If we discover that such data has been collected inadvertently, the information will be deleted in accordance with applicable law. Parents or guardians may contact us to request deletion or correction.
14. Marketing Communications and Consent
Tarangi may send promotional messages, newsletters, updates or product announcements to users who have explicitly consented to receive such communications. You may withdraw Consent at any time by using the “unsubscribe” option or by contacting Tarangi directly.
15. Links to External Websites
Our website may contain links to third-party websites or resources. Tarangi does not endorse, control or bear responsibility for the privacy practices, content or policies of such external websites. Your access of third-party content is governed by their respective privacy terms.
16. Data Breach Notification
In the event of a data breach that materially affects your rights or interests, Tarangi will take reasonable steps to notify you and relevant authorities as required by applicable law. Tarangi will also take corrective measures to minimise harm and restore data security.
17. Changes to This Privacy Policy
Tarangi reserves the right to amend or update this Privacy Policy from time to time to reflect operational changes, legal developments or improvements in our privacy practices. The updated version will be published on the website with the revised effective date. Continued use of the website implies acceptance of the amended Privacy Policy.
COOKIE POLICY
1. Introduction
This Cookie Policy (“the Policy”) explains in detail how Tarangi Jewels (“Tarangi”, "the Company”, “we”, “our”, “us”) uses cookies and similar tracking technologies when you visit our website, interact with our online platforms, or use any digital services offered under the Tarangi brand. Cookies play an important role in enabling Tarangi to deliver a refined, personalised and secure online shopping experience. By continuing to browse or use the website, you acknowledge that you have read, understood and agreed to this Cookie Policy, as well as the manner in which Tarangi collects, stores and processes data through these technologies. If you do not agree with the use of cookies as described herein, you must discontinue use of the website or adjust your browser settings to restrict cookie functionality.
2. Scope and Purpose of This Policy
This Cookie Policy applies to all visitors, registered users, customers and any individuals accessing the Tarangi website or its associated digital interfaces. The purpose of this Policy is to provide complete transparency regarding the technologies used to collect information through automated means, explain how these tracking tools impact your browsing experience and outline the rights you hold as a user under applicable laws, including the Digital Personal Data Protection Act, 2023 (“DPDP Act”). The Policy forms an integral part of the Privacy Policy and must be read in conjunction with it. In the event of inconsistency between the two, the provisions that offer greater privacy protection to the user shall prevail.
3. Understanding Cookies and Tracking Technologies
Cookies are small text files placed on your device when you visit a website. These files contain information that allows the website to recognise your device, remember your preferences, maintain continuity across sessions and customise your online experience. Cookies may remain active only during the browsing session or persist beyond it, depending on the type used. In addition to cookies, Tarangi may employ tracking pixels, tags, scripts, browser storage tools, device identifiers and analytic measurement technologies that function in a manner similar to cookies to enhance performance and provide richer interaction insights. These mechanisms assist Tarangi in improving website responsiveness, optimising user navigation, measuring engagement and ensuring the security and integrity of our services.
4. How Tarangi Uses Cookies
When you visit the Tarangi website, cookies enable us to recognise repeat visits, retain necessary technical information, maintain consistency in your shopping cart, provide personalised style recommendations, analyse browsing behaviour and enhance website performance. Cookies also help ensure that essential features such as login sessions, checkout flows and secure payment functionalities operate seamlessly. Tarangi uses cookies to improve the overall stability, functionality, reliability and intelligence of the website. Cookies help us determine which pages attract the most interest, understand how users navigate between sections and identify areas that require improvements or interface enhancements. These insights allow Tarangi to maintain high service standards while reinforcing customer trust.
5. Nature and Types of Cookies Used
Tarangi deploys a variety of cookies that serve different purposes essential to managing the website effectively. Some cookies are technically necessary for the website to operate and cannot be disabled without impairing functionality. These may include cookies that enable secure checkouts, maintain login sessions, prevent fraudulent activities and preserve selected items in a shopping cart. Other cookies enhance performance by collecting aggregated information about website usage patterns, server load, navigation paths and user interactions. These cookies do not identify individual users but provide insight into user behaviour that enables Tarangi to optimise page structures, improve product displays and ensure seamless performance. Certain cookies support personalisation by recognising user preferences, such as language settings, device configurations or browsing interests. These enable Tarangi to present content, design layouts, recommendations or features tailored to individual usage patterns. Additionally, limited cookies may be used for marketing insights, such as understanding how users interact with Tarangi’s advertisements or promotional communications delivered through legitimate channels. These cookies assist in measuring the effectiveness of campaigns and assessing user engagement trends. Each type of cookie used by Tarangi is designed to ensure an elegant, friction-free and enhanced browsing experience reflecting the brand’s standards.
6. Cookies Placed by Third Parties
Tarangi may partner with reputable third-party service providers to support various aspects of our website operations, including analytics, customer engagement, security and marketing optimisation. These partners may place their own cookies or tracking technologies on your device to assist in measuring website traffic, analysing user interactions, securing sessions, verifying payments or improving user experience. Such third-party cookies are controlled and governed by the respective service providers. Tarangi does not have direct access to, nor control over, these cookies. However, we only collaborate with partners who employ industry-standard privacy protections and comply with applicable legal requirements. Users are encouraged to review the privacy policies of these third parties to understand how they manage data collected through their cookies.
7. Legal Basis for the Use of Cookies
Tarangi processes data collected through cookies on the basis of consent, legitimate interest and contractual necessity, as recognised under the DPDP Act. Cookies essential for website functionality are deployed under the lawful basis of legitimate interest or contractual requirement, as they are necessary to deliver the services you request. Non-essential cookies, particularly those used for analytics or marketing enhancements, are employed only when the user has consented to their use. By continuing to use the website without adjusting cookie settings, you provide your consent to the use of cookies in accordance with this Policy.
8. Data Collected Through Cookies
Cookies may collect information relating to your device, browsing patterns, preferences and on-site activity. This may include information such as IP address, browser type, operating system, device identifiers, time spent on specific pages, items viewed or added to the cart, referral sources, interaction logs and general browsing behaviour. This data helps Tarangi evaluate performance, refine design elements, improve load times, detect misuse and maintain overall platform security. Any data collected through cookies is processed in accordance with the principles of necessity, data minimisation, lawful purpose and user rights as specified under the DPDP Act. Tarangi does not use cookies to store sensitive personal information such as financial data, documents, passwords or identifiers unless expressly provided by you for specific purposes.
9. Duration and Lifecycle of Cookies
Some cookies, known as session cookies, remain active only during your visit and expire once you close your browser. These are used primarily to facilitate real-time browsing and maintain session integrity. Persistent cookies remain stored on your device for longer periods and are designed to remember preferences or recognise returning users. The duration of such cookies varies depending on their purpose and configuration. Users may manage or delete these cookies at any time through browser settings.
10. Managing or Disabling Cookies
You have the right to decide whether to accept, reject or limit the use of cookies. Most browsers allow you to modify settings to disable cookies entirely, restrict them to certain types, block third-party cookies or receive alerts when websites attempt to place cookies. Please note that disabling essential cookies may restrict your ability to use certain features on the Tarangi website, such as account login, cart management or checkout functionality. Tarangi shall not be responsible for diminished performance, impaired user experience or service limitations resulting from disabled cookies. To modify cookie settings, users may consult the help section of their browser or refer to published guidance from browser providers.
11. Use of Cookies for Marketing and Analytics
Tarangi may use cookies to understand how users interact with our advertisements, promotional banners or email campaigns. Such insights assist in refining marketing strategies, improving relevance and designing offers aligned with customer preferences. Analytic cookies help us measure traffic patterns, identify popular products, understand engagement levels and evaluate platform performance. These cookies do not personally identify individual users but provide valuable aggregated insights used to enhance Tarangi’s offerings. If you prefer not to have your data used for analytics or marketing enhancement, you may opt out by managing browser settings or contacting Tarangi for clarification.
12. Children’s Privacy
Tarangi does not knowingly deploy cookies to track or profile individuals under the age of eighteen. If you believe that a minor’s data has been collected inadvertently, please contact us so that appropriate steps may be taken to delete or anonymise the information.
13. Data Security and Protection of Cookie-Derived Information
Tarangi applies reasonable security measures, including encryption, access control, secure servers and monitoring systems, to safeguard data collected through cookies. However, due to inherent risks associated with internet-based technologies, Tarangi cannot provide an absolute guarantee of security. Users are advised to ensure that their devices, networks and browsers are secure to prevent unauthorised access or exploitation.
14. Third-Party Links and External Interactions
The Tarangi website may contain links to third-party platforms. Cookies used by such external websites are governed exclusively by their respective policies. Tarangi does not control or endorse these external cookies and encourages users to exercise discretion while accessing them. We cannot be held responsible for the data practices of third-party applications or services.
15. Changes to the Cookie Policy
Tarangi reserves the right to revise this Cookie Policy periodically to reflect updates in cookie technologies, operational improvements, legal requirements or changes in the website’s structure. Any modifications will be posted on this page along with the updated effective date. Continued use of the website signifies acceptance of the updated Policy.
For more details about our privacy & cookies policies, questions, or to submit a complaint, please contact us at +91 9003058300